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Water/Sewer/Trash Bills - Payment Clarifications
Water/Sewer/Trash Bills have 3 distinct dates which need to
be observed to avoid late fees and delinquency notices. The
first is the current 'Billed On' date, which is when the charges
were computed. Second is the 'Due in 30 Days' date. The bill
should be paid before that date. The third is the 'Late On'
date, at which time a 10% late fee is applied without excuse
or exception. Paying the bill before the 'next quarter' is not
sufficient to avoid fees. Accounts which fall behind more than
2 quarters or billing cycles will be considered delinquent and
scheduled for shutoff, which carries additional penalties of
$60 to turn off service, and $60 again when service is
restored after full payment of account. There are and will be
no exceptions to these policies as per Borough ordinances.
Read the following as many times as necessary!
2nd Qtr Bills: ( April, May & June) - It seems these are the
most frequently thrown away because they are in the regular
envelopes, regardless that they are stamped 'Invoice
Enclosed'. DO NOT DISCARD! If your bill has not been
received by the 6th of the month in January, April, July, &
October , call the office BEFORE your bill is late.
Millerstown Borough Billing Cycle:
Jan, Feb, Mar billed April 12, due in May 12
Apr, May, June billed June 30, due in August 12**
Jul, Aug, Sept billed October 12, due in November 12
Oct, Nov, Dec billed January 12, due in Feb. 12
**DEP CCR (water quality report) by July 1** This will be a
regular envelope.
Blaming it on "I threw it out" or "The Post Office never sent it"
does not get the late fee waived.
Your sewer/water bill should be and probably is the most
important payment you can make, even more so than
electric, cable or cell phone. Treat it accordingly.
Question - How can I avoid having my water shut off because
of a delinquent bill?
Answer - Pay your bill by the due date or call the Borough
Office to make payment in full arrangements.
Occasional Cloudy Water
Also, in regards to Water service, be aware that the Borough
schedules Fire Hydrant flushing and Water Valve exercise
during the months of April and October each year. Your
water may appear cloudy during and shortly after these
procedures; however, no long term problems or hazards
result from these maintenance tasks.